Sonos, a wireless home and audio system company, needed an update to their current app after research studies were conducted. After reviewing the results, a consultation and workshop followed with the Sonos design and research team. Recommendations were made, taking into consideration of the current research and the future innovations Sonos were projected to make. The ending result was a cohesive, seamless improvement that was met with very little friction and high satisfaction reviews from their 2+ million users.